Hello There, Guest!

02-08-2012, 10:57 PM | Post: #1
Offline Trubblle 
I have spent 2 days trying to buy funds for two accounts, and it ain't happening!
I've tried to buy funds for two accounts using:
Two (2) PayPal accounts
Two Credit Cards
Three different computers

I get an error message that says pease try again later, so i have.
I tried at midnight, 5:30 am and 3:00am .. and it doesn't work.
I called the 800 # for EA and talked to a nice dude, but he can't help with Play4Free games, so he sent me to thir forums. They don't have any human there apparently Big Grin

Anyone else having issues?

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03-08-2012, 12:38 AM | Post: #2
Offline BuckTester 
Contact Billing-Support: http://battlefield.play4free.com/en/help/inquire

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03-08-2012, 01:04 AM | Post: #3
Offline Trubblle 
Thanks BuckRaven, but I already did that... two days ago, and this is what I got in response:

EA Customer Service via email Wrote:"Hello,
Thank you for sending us your report concerning a violation of the Terms of Service. We appreciate your support in this issue. Since this report becomes confidential once we receive it, we are unable to inform you of the end result. Rest assured, we take every report very seriously and will ensure that proper action be taken.
For any additional concerns, feel free to contact us.
Yours,
EA World Wide Customer Support"

All of that.. does nothing for my issues Rolleyes
I've called two friends since posting the original, and neither of them are able to purchase my funds for me (with 2 credit cards and/or 2 paypal accounts).

WOULD BE NICE IF I COULD TALK TO A HUMAN... EA!!!!!!

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03-08-2012, 01:10 AM | Post: #4
Offline TankMitchels 
try loading your money on to battlefield heroes my friend told me that and it worked

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03-08-2012, 01:51 AM | Post: #5
Offline BuckTester 
(03-08-2012 01:04 AM)SumpinWong Wrote:  Thanks BuckRaven, but I already did that... two days ago, and this is what I got in response:

EA Customer Service via email Wrote:"Hello,
Thank you for sending us your report concerning a violation of the Terms of Service. We appreciate your support in this issue. Since this report becomes confidential once we receive it, we are unable to inform you of the end result. Rest assured, we take every report very seriously and will ensure that proper action be taken.
For any additional concerns, feel free to contact us.
Yours,
EA World Wide Customer Support"

All of that.. does nothing for my issues Rolleyes
I've called two friends since posting the original, and neither of them are able to purchase my funds for me (with 2 credit cards and/or 2 paypal accounts).

WOULD BE NICE IF I COULD TALK TO A HUMAN... EA!!!!!!

Ever heard of the term auto-reply?

It's a function which sends out an automated, pre-written standard reply to confirm that your report/ticket has been received. Patience is a virtue. Two days isn't really a long time in this case, I'd give it a full week (remember most company employees have weekends off too) before I'd start worrying about it.

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03-08-2012, 07:48 AM | Post: #6
Offline ViperDown 
I'm a nigerian prince who wishes to help you. what are you credit card details again? > <

no seriously I want funds too Tongue

EVNAC 20-40PAR, MG36 and OP tracer dart gun Tongue
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04-08-2012, 02:43 AM | Post: #7
Offline Trubblle 
(03-08-2012 01:10 AM)TankMitchels Wrote:  try loading your money on to battlefield heroes my friend told me that and it worked

THANKS MItchels!
That worked like a charm my friend Cool

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WEB_PLAYER_PROFILE_ADD_TO_FRIENDS
WEB_PLAYER_PROFILE_REMOVE_FROM_FRIENDS
/en/ajax/checkFriendStatus
/en/ajax/friend
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