(07-01-2012 02:32 PM)Shafa Wrote: Sulvanoshi is just a messenger. Don't kill him. He can only say what EA'sy gives him.
Tho I agree with the "don't kill the messenger" policy, I have to disagree with you on that, because he could tell more.
Yes, I know his hands are tied on making statements about the situation, or what he could reveal and what not, but he could take the effort of talking to us.
To get personal and assure us, that he does everything in his power to make things right and regain our trust.
That would not be against any orders from his boss, yet he did not done such thing.
So much about "we care about our customers"...
So, unless I see some sign of humanity, some shred of decency in his comments here, I don't see any reason not to come down hard on him aswell.
It would be his job to communicate with us and in my experience he didn't done that job too well so far.
Communication is a two-way street, and I really don't think his last comment qualifies as an communcation attempt toward us.