Hello There, Guest!

29-10-2011, 04:47 PM | Post: #1
Offline Born2WinAndKill  Go to next Official Response...
When I click on Play Now, than Battlefield starts up, and than bang, it's gone.
Nothing come!
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29-10-2011, 08:41 PM | Post: #2
Offline DarthRaven 
same here
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29-10-2011, 08:50 PM | Post: #3
Offline Sanker106 
same here too
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30-10-2011, 12:18 PM | Post: #4
Offline ~ExplosiveBoy~ 
Same Confused
Fix this fking problem...
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30-10-2011, 01:29 PM | Post: #5
Offline DarkShadow156 
Me too. FIX THIS SOON.
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30-10-2011, 02:05 PM | Post: #6
Offline HomeSen 
How "far" does it get?
  1. Click "Play Now" on the website
  2. The updater starts with 2 messages (one at a time)
    a) "Retrieving version information ..."
    b) "Checking installation ..."
  3. The updater closes, and shortly afterwards, the game client starts, showing the nice background image from this website, and a spinning "loading wheel" in the lower right corner
  4. After a few seconds, the game client finished loading, and you can select your soldier/loadout/etc.
  5. Click "Play Now" on the game client
  6. It's searching for a server and finally joins one (or if you used the ServerBrowser/Bookmarks, it "immediately" joins)
  7. It starts loading the map
  8. Finally you can play the game

Which of these steps "work", and which don't "happen"?

If step #3 does NOT happen at all, make sure you have these installed:
HomeSen (quoting hisself since 2010) Wrote:.NET Framework 3.5 SP1: http://www.microsoft.com/downloads/en/de...da479ab0d7
.NET Framework 4.0: http://www.microsoft.com/downloads/en/de...laylang=en

And to answer your question before you even ask it:
NO, it is not sufficient to only have .NETFX4.0 because it is NO UPDATE FOR .NETFX3.5SP1. These are two separate packages, providing different libraries. You definitely need .NETFX3.5SP1 and only in some cases you need version 4.0 ADDITIONALLY Wink

Install them in the given order, and make sure to change the "download language" to the one your Windows is configured to.

If you get a white/black screen in step #3, attach your DxDiag.txt, following the guide in my signature.

If step #4 never begins (game client is loading infinitely), have a look at the other guide in my signature: "Stuck on Loading screen?"

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art
I'm currently on "parental leave" until 12th of July, so don't expect any immediate replies from me ;-)
Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

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30-10-2011, 04:02 PM | Post: #7
Offline ShadowPanter 
This is all what i see when i click on PLAY NOW....
http://imageshack.us/photo/my-images/10/beznzvuqh.png/

Before this problem i can"t join to server ...
So I reinstal game and have now this...
(This post was last modified: 30-10-2011 04:15 PM by ShadowPanter.)
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30-10-2011, 07:27 PM | Post: #8
Offline HomeSen 
Please attach your DxDiag.txt, following the guide in my signature.

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art
I'm currently on "parental leave" until 12th of July, so don't expect any immediate replies from me ;-)
Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

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30-10-2011, 08:15 PM | Post: #9
Offline DarkKnightSoldi 
I'm getting an Timed out: Error 2.
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30-10-2011, 08:19 PM | Post: #10
Offline verbenski 
it says problem: Installation Dir wtf is Dir
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30-10-2011, 08:58 PM | Post: #11
Offline SloBambusar 
verbenski: u must run browser as administrator
other try updating video driver
turning down your firewall

or installing
Microsoft Visual C++ 2005 Runtime: http://www.microsoft.com/downloads/en/de...9C36F85647
Microsoft Visual C++ 2008 Runtime: http://www.microsoft.com/downloads/en/de...02B2AF5FC2

and u need updated windows
(This post was last modified: 30-10-2011 09:03 PM by SloBambusar.)
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30-10-2011, 09:47 PM | Post: #12
Offline julian57000 
help
When I click on Play now download does this not put in road or said "An error occured: Failed to write registry value: installation dir"
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30-10-2011, 10:00 PM | Post: #13
Offline Carmine147 
mine it finishes the first loading screen then the second one shows a white screen for 1 min then BAM its gone. Please help!
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30-10-2011, 10:01 PM | Post: #14
Offline HomeSen 
Failed to write Registry value: Installation Dir
HomeSen Wrote:If you want to install/update the game, you need to start your browser with administrative privileges when using Windows Vista/Win7:
  1. Close all browser windows
  2. Right-click on your browser's icon
  3. Select "Run as Administrator"
  4. Install the game via "Play Now"
  5. Be happy



If you "uninstalled" the game by deleting the game folder, you need to manually delete the Registry values, in order to install the game again.
  1. Press [WINDOWSKEY] + [R], the "Run..." dialog will open
  2. Type regedit and press [RETURN] or click on OK
  3. Inside the "Registry Editor", navigate to the appropriate "folder", according to your OS's architecture:
    For 32bit Windows:
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Electronic Arts\EA Games\Battlefield Play4Free

    For 64bit Windows:
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Electronic Arts\EA Games\Battlefield Play4Free
  4. Delete the Battlefield Play4Free "folder".
  5. Try to install again. If it doesn't work, you need to restart your PC, since some registry changes are only applied after a restart Wink

If you think this might be too difficult for you, or when you can't find that "folder", try this: http://battlefield.play4free.com/en/foru...#pid325455


(30-10-2011 10:00 PM)Carmine147 Wrote:  mine it finishes the first loading screen then the second one shows a white screen for 1 min then BAM its gone. Please help!

Attach your DxDiag.txt, please. A guide on how to create it, can be found in my signature.

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art
I'm currently on "parental leave" until 12th of July, so don't expect any immediate replies from me ;-)
Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

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25-11-2011, 12:10 AM | Post: #15
Offline Kradziej 
hi i have problem in step 3 - black screen all the time

i changed computer and i have that bug;/

Edit: now it`s OK Smile
New computer - new system - no all update Big Grin
At 2 p.m. my computer was installing win7 sp1 and i think it helped Wink

Sorry for my bad english, i`m still learning it.
(This post was last modified: 25-11-2011 03:40 PM by Kradziej.)
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25-11-2011, 03:08 AM | Post: #16
Offline colton9555 
U like really need to fix it or all quit playing this forever:exclamation!
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28-11-2011, 06:08 PM | Post: #17
Offline BlackAmin 
i have a problem with step 2... y click on play now, then, appear a window and says: retrieving version information but the: Checking install doesn't appear...
then appear the window of step 3 and it still in black

Attached File(s)
.txt  DxDiag.txt (Size: 53.66 KB / Downloads: 162)
.log  hijackthis.log (Size: 17.18 KB / Downloads: 76)

(This post was last modified: 28-11-2011 06:10 PM by BlackAmin.)
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29-11-2011, 01:45 PM | Post: #18
Offline HomeSen 
(28-11-2011 06:08 PM)BlackAmin Wrote:  i have a problem with step 2... y click on play now, then, appear a window and says: retrieving version information but the: Checking install doesn't appear...
then appear the window of step 3 and it still in black

Your video chip, a VIA/S3G UniChrome Pro IGP does not support PixelShader 3.0 which is a hardware feature that is required by the game engine. So, I'm afraid you wont be able to play with this PC. Or at least need a new graphics card for your machine.

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art
I'm currently on "parental leave" until 12th of July, so don't expect any immediate replies from me ;-)
Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

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29-11-2011, 02:35 PM | Post: #19
Offline rafael108 
when I want to start I choose play now and nothing is workingSad I need help with that...
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29-11-2011, 04:05 PM | Post: #20
Offline SloBambusar 
have you install c++ an .net programs?
do you have any error messages?
do you find your problem in this thread? http://battlefield.play4free.com/en/foru...?tid=18531
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