Hello There, Guest!

09-07-2011, 09:29 AM | Post: #1
Offline airstorm1214 
i have a problem...i try to get into a server, i get in and play for 5 mins. before punkbuster kicks me for no reason, this has happened a number of times and i cant stand it, any suggestions? Sad
09-07-2011, 10:16 AM | Post: #2
Offline StarTrekMonster 
Did you try anything?

Click on this: C:\Program Files\EA Games\Battlefield Play4Free\pb - pbsvc_p4f.exe

It might help somehow. I had this problem, 5 hours ago, I came back on the same server and it was ok.
(This post was last modified: 09-07-2011 10:16 AM by StarTrekMonster.)
09-07-2011, 12:14 PM | Post: #3
Offline Tjoene 
Also, in the pb map there is a file called pbcl.txt
Open it and you might find your reason why are kicked.
(Best you start reading from the bottom, there you will find the most recent events.)

It can be it is saved under a different location. If it is, you will read something like this:

Quote:[07.05.2011 10:01:22] Changing PunkBuster homepath to [C:\Users\*USERNAME*\AppData\Local\PunkBuster\BFP4F\pb\]
[07.05.2011 12:37:53] Changing PunkBuster homepath to [C:\Users\*USERNAME*\AppData\Local\PunkBuster\BFP4F\pb\]

Go to that map and there will find a second pbcl.txt
That will be actual log for punkbuster.

If you don't understand the reason why you are kicked, copy the text into here Smile

[Image: 8da21]
(This post was last modified: 09-07-2011 12:18 PM by Tjoene.)
09-07-2011, 06:40 PM | Post: #4
Offline airstorm1214 
Thank you very much
12-07-2011, 12:23 PM | Post: #5
Offline Primoc4 
I Get this Sad
Code:
[14:09:00] Attempting to resolve master3.evenbalance.com
[07.12.2011 14:09:00] Resolved to [216.240.146.139] (0)
[07.12.2011 14:09:01] PunkBuster Client (v2.244 | A0) Enabled
[07.12.2011 14:09:01] Game Version [1.12.226090.0]
[07.12.2011 14:09:01] Not Connected to a Server
[07.12.2011 14:09:01] Connected to Server 62.247.128.100:1234
[07.12.2011 14:10:30] PB Services socket initialized
[07.12.2011 14:10:37] WARNING: PB Kicks for Level 1 PB Restrictions on this Server
[07.12.2011 14:10:37] PB Server assigned guid = 4dd921e92ffd4e5b969412eef54dc604
[07.12.2011 14:10:37] Receiving from PB Server (w v1.824 | A1377 C2.244)
[07.12.2011 14:10:41] PnkBstrA successfully loaded PnkBstrB
[07.12.2011 14:10:45] PnkBstrB service installed and started successfully
[07.12.2011 14:10:46] RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys) ffab
[07.12.2011 14:11:37] PunkBuster Client (v2.244 | A1377) Enabled
[07.12.2011 14:11:37] Not Connected to a Server
[07.12.2011 14:11:37] Connected to Server 62.247.128.100:1234
[07.12.2011 14:12:00] WARNING: PB Kicks for Level 1 PB Restrictions on this Server
[07.12.2011 14:12:00] PB Server assigned guid = 4dd921e92ffd4e5b969412eef54dc604
[07.12.2011 14:12:00] Receiving from PB Server (w v1.824 | A1377 C2.244)
[07.12.2011 14:12:40] PnkBstrB service installed and started successfully
[07.12.2011 14:12:40] RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys)
ffab

Moderator HomeSen edit: Pleae do NOT copy&paste logfiles, but ATTACH them (or at least put them into [code] tags Wink )

12-07-2011, 12:39 PM | Post: #6
Offline Boximus 
Is punkbuster active now on Play4Free? It just seems like there's an awful lot of blatant cheats still...

IGN: Boximus | Boximus2 | Boximus3
TS3 Server: 96.30.3.16:4113
12-07-2011, 02:07 PM | Post: #7
Offline StarTrekMonster 
Honestly I don't know if PB works for real lol, looks like it's something to scare hackers and to kick random persons! bahah Tongue

[Image: JP7ot.png]

12-07-2011, 02:15 PM | Post: #8
Offline HomeSen 
pbcl.log by Primoc4 Wrote:[07.12.2011 14:12:40] RESTRICTION: Service Communication Failure: PnkBstrB.exe driver failure (PnkBstrK.sys)
Please reinstall PunkBuster by going to the pb subfolder inside your game folder and running the pbsvc_p4f.exe
---
(12-07-2011 12:39 PM)Boximus Wrote:  Is punkbuster active now on Play4Free? It just seems like there's an awful lot of blatant cheats still...
Yes, PunkBuster is active and running. And it catches more cheaters than you might think Wink
I would recommend only playing on PBBans-/GGC-streaming servers, since it also keeps out cheaters that got caught on other streaming servers.
---
(12-07-2011 02:07 PM)StarTrekMonster Wrote:  Honestly I don't know if PB works for real lol, looks like it's something to scare hackers and to kick random persons! bahah Tongue
Read above Wink

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art

Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

12-07-2011, 02:25 PM | Post: #9
Offline StarTrekMonster 
Well ya I was obviously kidding Tongue But I am sure PB makes a lot of differences and we still don't know yet!

[Image: JP7ot.png]

12-07-2011, 02:48 PM | Post: #10
Offline Primoc4 
Receiving version from PnkBstrB TIMEOUT
Checking PnkBstrK driver status NOT FOUND
Extracting new PnkBstrK to:
"C:\Users\Nico\AppData\Roaming\PnkBstrK.sys"
OK
Sending load packet to PnkBstrB SENT
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB FAILED - no handle
Removing test PnkBstrB file OK
PnkBstrA.log: formation.
[07.12.2011 16:44:01] PnkBstrA v1033 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[07.12.2011 16:44:20] PnkBstrA v1033 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[07.12.2011 16:44:54] ERROR: File "C:\Users\Nico\AppData\Roaming\PnkBstrB.exe" does not exist.

[07.12.2011 16:44:54] ERROR: C:\Users\Nico\AppData\Roaming\PnkBstrB.exe does not contain a valid certificate; Load denied.

PnkBstrB.log: [07.12.2011 16:31:59] PnkBstrB v2.244 (BFP4F) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[07.12.2011 16:32:07] ERROR: (#2148204800) Kohde ei sisältänyt allekirjoitusta.

[07.12.2011 16:32:07] ERROR: C:\Users\Nico\AppData\Local\PunkBuster\BFP4F\pb\PnkBstrK.sys does not contain a valid certificate; Load denied.
[07.12.2011 16:36:40] PnkBstrB v2.244 (BFP4F) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[07.12.2011 16:36:47] ERROR: (#2148204800) Kohde ei sisältänyt allekirjoitusta.

[07.12.2011 16:36:47] ERROR: C:\Users\Nico\AppData\Local\PunkBuster\BFP4F\pb\PnkBstrK.sys does not contain a valid certificate; Load denied.


----------------------------------
Tests finished.
This when i re-install Sad
12-07-2011, 02:57 PM | Post: #11
Offline HomeSen 
(12-07-2011 02:48 PM)Primoc4 Wrote:  [snip]

This when i re-install Sad

Please try the following:
  1. Navigate to the pb subfolder inside your game folder
  2. Start the pbsvc_p4f.exe
  3. Select "Uninstall PunkBuster Services"
  4. Restart your computer
  5. Start the pbsvc_p4f.exe again
  6. Select "Install PunkBuster Services"


If you are using Vista/Windows 7, right-click on the pbsvc_p4f.exe and select "Run as Administrator", instead of double-clicking it.

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art

Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

12-07-2011, 03:15 PM | Post: #12
Offline Primoc4 
This still happens Sad Received 3 bytes from 127.0.0.1:44301
Response = 17082 (ms) PnkBstrB DID NOT start.
Load FAILED.
PnkBstrA.log: [07.12.2011 17:13:18] PnkBstrA v1033 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[07.12.2011 17:13:39] ERROR: File "C:\Users\Nico\AppData\Roaming\PnkBstrB.exe" does not exist.

[07.12.2011 17:13:39] ERROR: C:\Users\Nico\AppData\Roaming\PnkBstrB.exe does not contain a valid certificate; Load denied.

Watching for PnkBstrB instance change (0) TIMEOUT
12-07-2011, 03:17 PM | Post: #13
Offline Primoc4 
Cant find pnkbstr.log Sad
12-07-2011, 06:01 PM | Post: #14
Offline Primoc4 
help?
12-07-2011, 06:13 PM | Post: #15
Offline DazzieBoi 
go here http://www.evenbalance.com/index.php?pag...-bfp4f.php

put in a support ticket giving as much information as you can, include logs you have, they can help more than anyone here can (no offence homesen)

[Image: dazzieboy.png]

12-07-2011, 10:26 PM | Post: #16
Offline Primoc4 
But it says that it cant found pnkbstrb.log or something like that and could i get that file somewhere?
13-07-2011, 01:40 AM | Post: #17
Offline Krauser-nisei 
looks like this

Seemingly a problem related to the recent punkbuster update. Appearently rather widespread and stuff like "reinstall punkbuster" doesn't seem to work either. We'll probably have to sit and wait for a fix. . .
13-07-2011, 08:31 AM | Post: #18
Offline HomeSen 
(12-07-2011 06:13 PM)DazzieBoi Wrote:  go here http://www.evenbalance.com/index.php?pag...-bfp4f.php

put in a support ticket giving as much information as you can, include logs you have, they can help more than anyone here can (no offence homesen)

Didn't see it as an offence Wink This would have been the next thing I would have suggested. I was just quite busy yesterday, so I didn't have the time to post it.

(12-07-2011 10:26 PM)Primoc4 Wrote:  But it says that it cant found pnkbstrb.log or something like that and could i get that file somewhere?

Actually, it says that it can't find the PnkBstrB.exe Wink
I just read again through the PunkBuster Troubleshooting Guide, and I noticed that it might be due to an outdated certificate store:
Quote:[07.12.2011 16:36:47] ERROR: C:\Users\Nico\AppData\Local\PunkBuster\BFP4F\pb\PnkBstrK.sys does not contain a valid certificate; Load denied.
The Troubleshooting Guide states the following, regarding certificates:
(04-04-2011 03:47 PM)ShadeShooter Wrote:  [snip]

5. Another possibility for PunkBuster issues is an outdated certificate database:
Since PunkBuster services are digitally signed, if your computer has not been updated with recent certificates, it's possible the services will fail to load. Most of the time a simple Windows Update will insure that your computer is using the latest certificates. More information about these certificates can be found Here

[snip]

So, maybe first try running WindowsUpdate and install all available updates. After that, try installing the PunkBuster Services once again. If that still doesn't work, issue a ticket at EvenBalance, providing the information outlined in the "PunkBuster Troubleshoting Guide" Wink

I am a Community Moderator, not an Official EA Representative
[Image: cache.png]
Thanks to cpt.stone for that awesome piece of art

Help us to help you! (DxDiag.txt & HiJackThis.log) | Stuck on Loading screen? | How To: Properly uninstalling the game | PunkBuster issues? Read here.

13-07-2011, 11:19 PM | Post: #19
Offline Primoc4 
I Cant even play other punkbuster games :O this comes when i delete and install
Response = 16084 (ms) PnkBstrB DID NOT start.
Load FAILED.
PnkBstrA.log: [07.14.2011 01:16:07] PnkBstrA v1033 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com for more information.
[07.14.2011 01:16:21] ERROR: File "C:\Users\Nico\AppData\Roaming\PnkBstrB.exe" does not exist.

[07.14.2011 01:16:21] ERROR: C:\Users\Nico\AppData\Roaming\PnkBstrB.exe does not contain a valid certificate; Load denied.

Watching for PnkBstrB instance change (0) TIMEOUT
Getting port for PnkBstrB FAILED
13-07-2011, 11:22 PM | Post: #20
Offline Primoc4 
and it says this too at the end cant open file C:/Windows/system32/logfiles/punkbuster//punkbuster.log' (error 2: The file cannot been found <---- Translated from finland to english the end Big Grin



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